Privacy Policy

Our Commitment to Your Privacy

At Bloom Café, we value the trust you place in us when sharing your personal information. We are committed to safeguarding your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal details when you interact with our website and cafe services:

• Table Reservations: Name, phone number, email address, date, party size, and dining/dietary preferences.
• Online Orders & Takeaway: Customer contact info, pickup time selections, special barista instructions, and payment transaction tokens.
• Newsletter Subscription: Email address for seasonal menu updates and cafe news (you may unsubscribe at any time).
• Gift Card Recipients: Recipient name, email, and gift note.

How We Use Your Information

Your data is used strictly for legitimate cafe operations:

• Confirming and managing your table reservations via SMS/Email.
• Preparing and communicating the live status of your coffee and brunch orders.
• Processing secure digital payments. We never store raw credit card numbers on our servers.
• Improving our kitchen menu, customer service, and website user experience.

Security & Payment Protection

We implement industry-standard 256-bit SSL encryption across our entire digital ordering workflow. Online payment transactions are securely handled by certified Level 1 PCI-DSS payment gateways.

Your Rights & Unsubscribing

You have the right to access, update, or request the deletion of your personal data at any time. To exercise these rights or opt out of promotional communications, please email us at hello@bloomcafe.com.